Couple of points that stood out:
The significant interest in Managed hosting services, it will be interesting to see how the Cloud computing trend impacts these stats.
- Currently outsourcing - 6%
- Will outsource to a 3rd part in the next 12 months - 17%
- People Interested & considering it - 44%
Another surprising insight is the low % of adoption of outsourcing in low value addition / undifferentiated heaving lifting type tasks / Summarized in Chart below:
This just emphasizes the opportunity size for outsourcing services.