Starting April 1st TCS will be adopting a New Organization structure, TCS is the largest Indian / Offshore IT Services provider with close to 100000 on its roles.
"As we scale up over 1,00,000 employees, TCS needs a structure that allows us to build a nimble organization to capture new growth opportunities," Mr S Ramadorai, CEO and Managing Director, TCS said. The organization has been restructured into five units, which will provide customers a single view of the company. The units would address new growth opportunities, provide sharper accountability and groom new leadership, its COO and Executive Director N. Chandrasekaran told.
N Chandrasekaran, chief operating officer, TCS, said: “It (the earlier structure) was great five years back when we were only 15,000-20,000-people strong. Today, with over 1,00,000 people across multiple geographies, there is a need for a new structure.”
The new structure, defines the organization into five ISUs — industry solutions group (ISG), major markets group (MMG), new growth market group (NMG), strategic initiative group (SIG) and organization infrastructure group (OIG) - would be headed by a director, reporting directly to the COO.
The Five ISU's explained:
The ISG unit will have multiple units dedicated to all the verticals that the company has presence in. All the existing clients will come under this group. Each unit under this will be of manageable size (which the company describes as having 2,500-5,000 people). Since BFSI segment is the largest segment with more than 35,000 people. This would be further divided into four units for better focus and manageability. The director of each these units will have complete empowerment on developing the resources, technical expertise, HR support, and financial support among other needs.
The major markets' unit will focus on geographies of the US, UK and Europe. The unit will be responsible for getting prospective and new client wins. While the group is focused on geographies they will also be responsible for brand building, maintaining relations with the analysts' community and the customers.
The new growth markets group will have three different units focusing on- India, APAC and emerging markets. These three units will own end-to-end responsibility from client wins to maintaining long-term relations.
The fourth group- strategic initiative unit will have three important units. First, is the TCS financial solutions unit, which was announced in the first quarter of this financial year. Second, soon to be announced small and medium enterprises business solutions and finally, a new unit for platform BPO solutions.
Finally, the organization infrastructure group will have four units, which will look into issue like process excellence, technology excellence, shared services group and resource management group. Each of these will again have individuals of proven capabilities and expertise.
Image Source: 1